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CPSCRecalled Sep 26, 2003 · #03553

CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters

Hazard

Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.

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Description

This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.

Product details

Product
Segway "i Series" Human Transporters (HT)
Type
Human Transporters
Manufacturer
Segway LLC, of Manchester, New Hampshire
Model numbers
UPCs
Sold at
Directly by Segway LLC and through certain dealers and resellers, from March 2002 through September 2003. Segway HTs have also been made available to the public by authorized rental agents.
Made in
United States

What you should do

Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.

View the official CPSC notice