CPSCRecalled May 20, 2008 · #08572
Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
Hazard
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Be the first to hear about future recalls.
Add the things you own to a watchlist. We’ll alert you the moment one matches.
Get started, freeDescription
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Product details
- Product
- Cricket EZ Cellular Phones
- Type
- Telephones, Cell Phones & Accessories
- Manufacturer
- Not specified
- Model numbers
- CRKJ88BKIT, CRKJ88BKITB
- UPCs
- —
- Sold at
- Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.
- Made in
- China
What you should do
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.