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CPSCRecalled Apr 7, 2009 · #09734

Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature

Hazard

Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

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Description

This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

Product details

Product
Vista Residential Security System Control Panels
Type
Home Control/Alarm Systems
Manufacturer
Ademco de Juarez s.r.l., of Mexico
Model numbers
FA168C-GP, 320P1, GAV20P
UPCs
Sold at
Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
Made in
Mexico

What you should do

Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

View the official CPSC notice