CPSCRecalled Dec 27, 2011 · #12074
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
Hazard
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Be the first to hear about future recalls.
Add the things you own to a watchlist. We’ll alert you the moment one matches.
Get started, freeDescription
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
Product details
- Product
- Navien Instantaneous or Tankless Water Heaters
- Type
- Gas Water Heaters
- Manufacturer
- Kyung Dong Navien Co. Ltd., South Korea
- Model numbers
- 2008
- UPCs
- —
- Sold at
- Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100.
- Made in
- South Korea
What you should do
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.