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NHTSARecalled Nov 5, 2014 · #14V704000

Improper Repair of Upper Intermediate Shaft

Hazard

Vehicle safety defect

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Description

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Product details

Product
  • Improper Repair of Upper Intermediate Shaft
  • 2005-2011 Mercury Grand Marquis
  • 2005-2011 Lincoln Town Car
Type
Vehicle
Manufacturer
Ford Motor Company
Model numbers
2011 Ford, 2011 Mercury, 2011 Lincoln
UPCs

What you should do

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

View the official CPSC notice