NHTSARecalled Oct 4, 2016 · #16V708000
False Activations of Touchscreen
Hazard
Vehicle safety defect
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REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Product details
- Product
- False Activations of Touchscreen
- 2010-2016 Road Rescue Specialty
- Type
- Vehicle
- Manufacturer
- REV Ambulance Group Orlando, Inc.
- Model numbers
- 2016 Road
- UPCs
- —
What you should do
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.