ownitsafely
Back to recalls

NHTSARecalled Jun 10, 2019 · #19V434000

High-Voltage Battery May Short-Circuit

Hazard

Vehicle safety defect

Be the first to hear about future recalls.

Add the things you own to a watchlist. We’ll alert you the moment one matches.

Get started, free

Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket. Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Product details

Product
  • High-Voltage Battery May Short-Circuit
  • 2019 Audi e-tron
Type
Vehicle
Manufacturer
Volkswagen Group of America, Inc.
Model numbers
UPCs

What you should do

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

View the official CPSC notice