NHTSARecalled Sep 18, 2019 · #19V666000
Incorrectly Mounted Spring Pins in Head Restraint
Hazard
Vehicle safety defect
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Get started, freeDescription
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted. The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Product details
- Product
- Incorrectly Mounted Spring Pins in Head Restraint
- 2019 Metris
- Type
- Vehicle
- Manufacturer
- Daimler Vans USA, LLC
- Model numbers
- —
- UPCs
- —
What you should do
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.