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NHTSARecalled Dec 12, 2019 · #19V886000

Rearview Image Can Remain on Radio Display

Hazard

Vehicle safety defect

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Description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." The lingering rearview image can distract the driver, increasing the risk of a crash.

Product details

Product
  • Rearview Image Can Remain on Radio Display
  • 2018-2019 Pacifica
Type
Vehicle
Manufacturer
Chrysler (FCA US, LLC)
Model numbers
UPCs

What you should do

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

View the official CPSC notice