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CPSCRecalled Oct 10, 2019 · #20009

Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

Hazard

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

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Description

This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA

Product details

Product
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps
Type
Manufacturer
Not specified
Model numbers
38MGQC18---3, 38MGQC18---301, 38MGQF48---3, 38MGQF48---301, 38MBQB48---3, 38MBQB48--301, 538TEQ018RCMA, 538TEQ018RCMAAAA, 538TEQ04, 538TEQ048RFMA, 538TEQ048RFMAAAA, 538REQ048RB
UPCs
Sold at
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
Made in
China

What you should do

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

View the official CPSC notice