NHTSARecalled Jun 4, 2020 · #20V324000
Hood May Open Unexpectedly
Hazard
Vehicle safety defect
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General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Product details
- Product
- Hood May Open Unexpectedly
- Type
- Vehicle
- Manufacturer
- General Motors, LLC
- Model numbers
- —
- UPCs
- —
What you should do
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.