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NHTSARecalled Jun 5, 2020 · #20V327000

Incorrect Auto-P Information in Operator's Manual

Hazard

Vehicle safety defect

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Description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates. If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Product details

Product
Incorrect Auto-P Information in Operator's Manual
Type
Vehicle
Manufacturer
Jayco, Inc.
Model numbers
UPCs

What you should do

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

View the official CPSC notice