NHTSARecalled Jun 24, 2020 · #20V369000
Hybrid System may Shutdown and cause Stall
Hazard
Vehicle safety defect
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Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven. An unexpected hybrid power system shut down may increase the risk of a crash.
Product details
- Product
- Hybrid System may Shutdown and cause Stall
- Type
- Vehicle
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Model numbers
- —
- UPCs
- —
What you should do
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.