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NHTSARecalled Nov 18, 2020 · #20V716000

Black Or Frozen Rear View Camera Image/FMVSS 111

Hazard

Vehicle safety defect

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Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Product details

Product
Black Or Frozen Rear View Camera Image/FMVSS 111
Type
Vehicle
Manufacturer
Volkswagen Group of America, Inc.
Model numbers
UPCs

What you should do

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

View the official CPSC notice