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NHTSARecalled Dec 10, 2020 · #20V766000

Rearview Camera may Shut Down/FMVSS 111

Hazard

Vehicle safety defect

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Description

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Product details

Product
  • Rearview Camera may Shut Down/FMVSS 111
  • 2020 Legacy and Outback
Type
Vehicle
Manufacturer
Subaru of America, Inc.
Model numbers
UPCs

What you should do

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

View the official CPSC notice