NHTSARecalled Dec 27, 2021 · #21V00J000
Disabled Emergency Call System
Hazard
Vehicle safety defect
Be the first to hear about future recalls.
Add the things you own to a watchlist. We’ll alert you the moment one matches.
Get started, freeDescription
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall). A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Product details
- Product
- Disabled Emergency Call System
- Type
- Vehicle
- Manufacturer
- Mercedes-Benz USA, LLC
- Model numbers
- —
- UPCs
- —
What you should do
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.