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NHTSARecalled May 24, 2021 · #21V376000

Unintentional Rollaway Due to Detached Shift Cable

Hazard

Vehicle safety defect

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Description

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Product details

Product
  • Unintentional Rollaway Due to Detached Shift Cable
  • 2013-2021 Transit Connect
Type
Vehicle
Manufacturer
Ford Motor Company
Model numbers
UPCs

What you should do

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

View the official CPSC notice