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NHTSARecalled Oct 4, 2021 · #21V774000

HPCM Software May Cause Loss of Drive Power

Hazard

Vehicle safety defect

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Description

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power. A loss of drive power increases the risk of a crash.

Product details

Product
  • HPCM Software May Cause Loss of Drive Power
  • 2014-2017 INFINITI QX60 Hybrid
Type
Vehicle
Manufacturer
Nissan North America, Inc.
Model numbers
UPCs

What you should do

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View the official CPSC notice