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NHTSARecalled Dec 9, 2021 · #21V955000

Drive Chain May Break Causing Loss of Drive Power

Hazard

Vehicle safety defect

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Description

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped. An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Product details

Product
  • Drive Chain May Break Causing Loss of Drive Power
  • 2020 Legacy and Outback
Type
Vehicle
Manufacturer
Subaru of America, Inc.
Model numbers
UPCs

What you should do

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

View the official CPSC notice