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NHTSARecalled Feb 22, 2022 · #22V099000

Defective Memory Chip May Freeze Rearview Image

Hazard

Vehicle safety defect

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Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Product details

Product
Defective Memory Chip May Freeze Rearview Image
Type
Vehicle
Manufacturer
Daimler Vans USA, LLC
Model numbers
UPCs

What you should do

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

View the official CPSC notice