ownitsafely
Back to recalls

NHTSARecalled Mar 25, 2022 · #22V190000

Software Error May Deactivate Control Panel

Hazard

Vehicle safety defect

Be the first to hear about future recalls.

Add the things you own to a watchlist. We’ll alert you the moment one matches.

Get started, free

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated. A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

Product details

Product
Software Error May Deactivate Control Panel
Type
Vehicle
Manufacturer
Mercedes-Benz USA, LLC
Model numbers
UPCs

What you should do

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

View the official CPSC notice