NHTSARecalled Mar 24, 2023 · #23V199000
Incomplete PCM Update May Result in Rollaway
Hazard
Vehicle safety defect
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Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Product details
- Product
- Incomplete PCM Update May Result in Rollaway
- 2020-2022 Explorer
- Type
- Vehicle
- Manufacturer
- Ford Motor Company
- Model numbers
- —
- UPCs
- —
What you should do
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.