ownitsafely
Back to recalls

NHTSARecalled Nov 1, 2023 · #23V733000

Sunroof May Close Unexpectedly/FMVSS 118

Hazard

Vehicle safety defect

Be the first to hear about future recalls.

Add the things you own to a watchlist. We’ll alert you the moment one matches.

Get started, free

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems." A sunroof that closes unexpectedly can increase the risk of injury.

Product details

Product
Sunroof May Close Unexpectedly/FMVSS 118
Type
Vehicle
Manufacturer
Mercedes-Benz USA, LLC
Model numbers
UPCs

What you should do

Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

View the official CPSC notice