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NHTSARecalled Jun 27, 2024 · #24V482000

Head Rests May Be Inadvertently Removed/FMVSS 202

Hazard

Vehicle safety defect

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Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints." A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Product details

Product
Head Rests May Be Inadvertently Removed/FMVSS 202
Type
Vehicle
Manufacturer
Toyota Motor Engineering & Manufacturing
Model numbers
UPCs

What you should do

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

View the official CPSC notice