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NHTSARecalled Sep 13, 2024 · #24V688000

Software May Deactivate Emergency Braking System

Hazard

Vehicle safety defect

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Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations. An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Product details

Product
Software May Deactivate Emergency Braking System
Type
Vehicle
Manufacturer
Mercedes-Benz USA, LLC
Model numbers
—
UPCs
—

What you should do

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

View the official CPSC notice